iPhone
Q: iphone 6 screen is frozen on plug and itunes icon trying to backup
Trying to update software on the iphone 6, now screen is frozen with plug icon and itunes icon
Posted on Aug 19, 2016 5:50 AM
by elcpu,Apple recommended
Photos for Mac
If your iPhone or iPad is not responding try the steps here:
https://support.apple.com/en-us/HT201412
or
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Posted on Aug 19, 2016 5:52 AM