Kernel panic report diagnosis
Hi, I have had ongoing issues that cause kernel panics to occur often. I have had my computer checked by Apple, OS X reinstalled multiple times but the problem persists. Apple thinks it is a software issue but they have not been able to solve the problem. I got my MBP back from Apple today and once again, a kernel panic has occurred.
This time, the kernel panic occurred when opening a new tab in google chrome. The screen froze and was unresponsive for ~15 seconds before going black. The black kernel panic screen was then shown and I pressed a key to restart it.
Google chrome info: Version 52.0.2743.116 (64-bit)
Here is my macbook pro hardware details:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro11,3
Processor Name: Intel Core i7
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP112.0138.B17
I am running the latest version of El Capitan 10.11.6
And attached is the kernel panic report. Could someone please have a look and see if they can diagnose possible causes.
Anonymous UUID: XXXX...
Fri Aug 19 22:30:03 2016
*** Panic Report ***
panic(cpu 2 caller 0xffffff80077b4260): "Possible memory corruption: pmap_pv_remove(0xffffff8037972cf0, 0x7fff5c60f000, 0xd40, 0xd40000, 0xffffff81f2e73714, 0xfffffe9fafbad078): pv not on hash, head: 0xffffff8027295450, 0x7fff93f1c000"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.60.10/osfmk/ i386/pmap_internal.h:845
Backtrace (CPU 2), Frame : Return Address
0xffffff81f2e735d0 : 0xffffff80076dab52
0xffffff81f2e73650 : 0xffffff80077b4260
0xffffff81f2e73740 : 0xffffff80077b4f26
0xffffff81f2e737b0 : 0xffffff8007760efd
0xffffff81f2e738e0 : 0xffffff800775648c
0xffffff81f2e73910 : 0xffffff80076feede
0xffffff81f2e73930 : 0xffffff8007c0dd9f
0xffffff81f2e73a70 : 0xffffff8007b97f31
0xffffff81f2e73df0 : 0xffffff8007b96b51
0xffffff81f2e73ea0 : 0xffffff8007b96197
0xffffff81f2e73f10 : 0xffffff8007b95ff9
0xffffff81f2e73f60 : 0xffffff8007c28701
0xffffff81f2e73fb0 : 0xffffff80077ecd66
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
15G31
Kernel version:
Darwin Kernel Version 15.6.0: Thu Jun 23 18:25:34 PDT 2016; root:xnu-3248.60.10~1/RELEASE_X86_64
Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C
Kernel slide: 0x0000000007400000
Kernel text base: 0xffffff8007600000
__HIB text base: 0xffffff8007500000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 16952154819644
last loaded kext at 14353202729680: com.apple.driver.usb.cdc.acm 5.0.0 (addr 0xffffff7f8a6c3000, size 57344)
last unloaded kext at 14422769699808: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7f8a6b7000, size 49152)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.12.7
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.GeForce 10.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.1.4
com.apple.driver.AppleHV 1
com.apple.driver.AppleCameraInterface 5.46.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleMuxControl 3.12.8
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleIntelFramebufferAzul 10.1.4
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.cdc 5.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.1.0
com.apple.nvidia.driver.NVDAResman 10.1.0
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOSurface 108.2.3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.8
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
MacBook Pro with Retina display, OS X El Capitan (10.11.6)