Q: Messages app mixing up contacts
I have found recently that the Messages app in El Capitan is mixing up contacts. I found messages from my son (who lives at home with us) mixing up with messages from my wife. I discovered that I could avoid this happening by deleting our home phone (landline) number from my son's contact details. Similarly, if I put our landline back into his contact details the messages get mixed up again.
As a work round solution, I have for the time being, deleted out home phone from his contact details, but this is obviously unsatisfactory since (obviously) it also removes that information from my iPhone. This is then a problem if, for example, I want to share his contact card with someone, or to ask Siri to call him at home
I'm not quite sure why this is happening since I thought it was only the Message enabled phone number and email address which Messages would use to manage chats.
Does anyone know how to solve this problem?
MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.6)
Posted on Aug 19, 2016 5:54 AM



