HT204904: How to reinstall OS X
Learn about How to reinstall OS X
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Helpful answers
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Aug 20, 2016 3:41 AM in response to Alkaferiby Klaus1,★HelpfulWhat doesn't work??
More details please!
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Aug 20, 2016 3:53 AM in response to Klaus1by Alkaferi,I wanna delete all information files and reinstall os x in mac restore to factory settings.
holding command + R while starting doesnt take me to the os x utilities, the mac just starts normally.
holding options (alt) while starting gives me just one option: it shows the Macintosh HD icon, and when i click on it, the mac starts normally or shuts down suddenly.
how can I the reach the OS X Utilities?
thanks