sumitfrommeerut
Level 1 (8 points)
Servers Enterprise

Q: i restore my phone but it is fail. so it is not opening

i restore my phone but it is fail. so it is not opening only show i tunes logo and data cable logo

 

<Re-Titled by Host>

iPhone 5s, null

Posted on Aug 19, 2016 8:21 AM

Close
sumitfrommeerut

Q: i restore my phone but it is fail. so it is not opening

  • All replies
  • Helpful answers

  • by elcpu,

    elcpu elcpu Aug 19, 2016 8:24 AM in response to sumitfrommeerut
    Level 6 (16,265 points)
    Photos for Mac
    Aug 19, 2016 8:24 AM in response to sumitfrommeerut

    Try Recovery Mode:

    Connect your device to your computer and open iTunes.

    While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.

    Keep holding until you see the recovery mode screen and wait for it to restore.

    You may have to do the above more than once as recovery mode is difficult to get into.

    Restore as New first and test it. Then restore from backup if desired. If the backup is corrupted it will likely bring back the issue.

    https://support.apple.com/en-us/HT201263