Q: iTunes producer error ITMS-5017

Hi all

When trying to submit a book on iTunes Producer, I get the above error : ITMS-5017, "Sales start date must be specified along with pre-order date" at Book / Offer.

I have specified both dates on the "price" tab as well as the "Details" tab.

What else do I need to do ?

Posted on Aug 19, 2016 2:26 PM

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by irina_w,

irina_w Aug 20, 2016 3:16 PM in response to Christine LAURENT
Community Specialists

Aug 20, 2016 3:16 PM in response to Christine LAURENT

Hello Christine LAURENT,

Thanks for asking your question here in the Apple Support Communities. I would first like to offer the help article from Apple to verify that you are completing the steps properly and in order. iBooks Author: Publish a book to the iBooks Store.

If you are still experiencing issue, the best option would be to contact the iBooks Author support for help with your error: iBooks Author worldwide support contacts.

Thanks again and have a great rest of your day.
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