Cannot Reset Security Questions We do not have sufficient information to reset your security questions.

I have got this question too. Please help

Contact Support in your country and see if they can reset them for you - see Niel's first reply

Help me plz I bought this apple card and it ask for my security question and I did remember and I wanted to reset them but didn't have enough inflation plz help plz

What did Support say when you contacted them ?

Same question

If the automated online system can't reset them, and if you want them resetting, you should do so

Try contacting Support in the country where you are (and which is therefore the country on your account) : Contact Apple for help with Apple ID account security

I had the same issue, just resolved it by Turning On "Two-Factor Authentication for Apple
ID" takes hardly 10 minutes and you don't need to remember or reset answers to your secret questions.

Apple has the worlds worst security policies. They do not help or make things more secure, they just lock people out of their accounts for life. Completely ridiculous and the reason corporations do not work. People get overpaid and feel the need to have to come up with this crap --like overly secure apple accounts.

I try hard to completely avoid anything apple related for this reason. I am constantly locked out. After going through the entire process to reset the password they then ask friggin security questions --like email verification is not enough. Apple is not my bank account!!! On top of it all, it then tells me I can use a pw I have used in the past year, when its a pw I have not used in 10 years! Apple is great at making computers but completely gimp when it comes to security policy and keyboards. I have been through 4 apple keyboards in 2 years. They just die. I did not even wash the last two. One day decide not to work. This does not happen with any other brand keyboard in the world.

Apple is not the best as a lot of people believe.

hey!

login to your i phone and goto Settings --> i cloud --> click your apple id --> just hit the devices button --> Now you can see what devices you are using to loging to the cloud. --> select the i phone now you can change the sequrity questions

I know this is an old thread, but I’m STILL having this problem over a year later. You’d think they would have fixed it by now. Just talked to Apple Support and she just walked me through the same procedure I had been doing on my own. *eye roll* Now I’m locked out after too many incorrect attempts, and I had just put two new iTunes gift cards on there. Ugh.

I set these security questions when I got my first iPod at like age 14, so I don’t remember a single answer. I had switched to android for a while and just got an iPhone to give them another try. Guess who’ll be switching back ASAP?

I haven't

Your absolutely right, get it fixed apple

did you manage to download apps....cause I also have a same problem 😟

Oh my god same...! Like seriously how can I remember what my 7 yr old self setted as the answers?!