The Curious Case of the Blinking SSD

My SSD keeps disappearing and I don't know why.


Thats the issue, here is the context.


I have a mid-2011 iMAC which had notoriously slow HD by default. More than a year ago I added an SSD and created a Fusion drive which improved performance 10 fold. I had no issues with this setup until recently when the SSD died.


So I got another SSD, popped my iMAC open and replaced it. Before I put it in I tested it under OSX and Windows to make sure all looked good. The issue is the SSD just disappears for no good reason which means its fatal to the Fusion drive setup. It seems to disappear whenever there is intense drive activity (like reinstalling the OS, restoring from a Time Machine or doing a deep scan/check with a tool like DriveDX) or when the machine is idle for long periods of time. But this could all be coincidental - its just the only pattern I have noticed. Rebooting usually brings the SSD back (9 out 10 tests it did anyway).


Before I crack it open again - something I really don't want to do - I wondered if there is anything that maybe at fault at the OS level (or anything else I can try) before resorting to opening it up. To me it sounds like a connection issue - maybe the power connector isn't stuck in properly. Here are some logs/screenshots:


Working:

Atalanta:~ solomani$ diskutil list

/dev/disk0 (internal, physical):

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *2.0 TB disk0

1: EFI EFI 209.7 MB disk0s1

2: Apple_HFS Maline Fusion HD 2.0 TB disk0s2

/dev/disk1 (internal, physical):

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *120.0 GB disk1

1: EFI EFI 209.7 MB disk1s1

2: Apple_HFS SSD 120 119.2 GB disk1s2

3: Apple_Boot Recovery HD 650.0 MB disk1s3

/dev/disk3 (disk image):

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme +11.9 TB disk3

1: EFI EFI 209.7 MB disk3s1

2: Apple_HFS Time Machine Backups 11.9 TB disk3s2


BLINKING

Atalanta:~ solomani$ diskutil list

/dev/disk0 (internal, physical):

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *2.0 TB disk0

1: EFI EFI 209.7 MB disk0s1

2: Apple_HFS Maline Fusion HD 2.0 TB disk0s2


DISK Utility says all is good:

User uploaded file

User uploaded file

DriveDX also says all is good (but the SSD disappears during any deep scans so this is all high-level status):

User uploaded file

User uploaded file

I even setup Finder to show the drives on my desktop to visually monitor it:

User uploaded file


But when it "blinks out" I see this:

User uploaded fileUser uploaded file


Thanks all.

Posted on Aug 19, 2016 8:09 PM

Reply
10 replies

Aug 20, 2016 6:04 AM in response to solomani

Have you tried swapping the SATA ends on the Logic Board side? From System Report -> SATA, can you post the SATA device tree. Also, check the negotiated rate for each disk. Is it an OWC SSD? Specific Mac models which supported Fusion drive and Optical drive, both, or specific Minis have dual SATA ports on the logic board.


Did you have to remove the Optical drive when adding the SSD?

Aug 21, 2016 6:49 AM in response to solomani

The current SATA configuration may not work properly. You may need to open the iMac, move the SSD to the main bay, move the mechanical HDD to the bay behind the Optical drive. The 2010 Macs used to have rate limiting and unstable IO fro SATA devices. Some of the 2011 models carried the same issues, till the Fusion setup was certified and implemented in 2012.


From iMac (27-inch, Mid 2011) - Technical Specifications,


Storage1

  • 2.7 GHz
    1TB (7200 rpm) hard drive
    Configurable to 2TB hard drive or 256GB solid-state second drive, only at the Apple Online Store.
  • 3.1 GHz
    1TB (7200 rpm) hard driveConfigurable to 2TB hard drive or 256GB solid-state second drive, only at the Apple Online Store.


There is no Fusion drive in 2011 models, but a standard two drive setup, with SSD in the main bay.


These - iMac (27-inch, Late 2012) - Technical Specifications and iMac (21.5-inch, Late 2012) - Technical Specifications - are the 2012 models to see a certified Fusion drive.

Aug 21, 2016 7:29 AM in response to solomani

Your iMac should have three SATA connectors. Leave the Optical drive connector as it. Swap the SSD and HDD SATA connectors either on the Logic Board or the disk end, which ever is easier, and test.


Power saving, drive spin-down (for the HDD) and many other factors play a role. Since you see the SSD being ejected, it is better to have it in the main bay to avoid such issues.

Oct 11, 2016 5:26 PM in response to solomani

So I ended up taking it to an Apple repair shop. They opened her up and confirmed all looked good then ran it for a week without it failing. I got it back and it has been fine for the last month. They claim they did nothing (and didn't charge me either which is nice).


I really don't have any reason to believe they didn't do anything I can only guess the actual physical movement of the iMac from my place to the shop or the fact they opened it up to have a look did something to fix it. Can't guess what. But either way its all good now. Thanks for your help.

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The Curious Case of the Blinking SSD

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