marckr32

Q: liquid damage - Macbook keyboard stuck keys and mylar coating

So i ended up having issues with my macbook keyboard, with keys getting sticky took it in to the genius bar, got told it was food debris and they had given it a good spray with compressed air. They also told me that if it happened again, i should give it a clean with compressed air.. so to do the right thing i read up about it and came across this.

 

Clean the keyboard of your MacBook (Retina, 12-inch, Early 2015) and later - Apple Support

 

following the KB to the t, i proceeded to clean out the keyboard..however i did notice that condensation appeared on the keys when i did.

 

next day, same issue, my keys started getting sticky again. so i took it back into the store.. upon investigation they 'discovered' that there was liquid damage under the keys. Now i know for a fact how careful i am with my device, and the only thing close to a liquid that i have seen on that keyboard is the micro sweat from my fingers from typing and the condensation from the compressed air.

 

has anyone else used compressed air on their device and ended up with 'liquid damage' findings at apple, and having to pay for the repair..

 

if so, they really need to kill that KB, as its causing issues for the whole lot of us.

MacBook (Retina, 12-inch, Early 2015), Mac OS X (10.7.5)

Posted on Aug 19, 2016 7:37 PM