i have itunes 12 and it does not give me the device icon. its not there.
i have my phone plugged in and when i open itunes i cant go to the device icon to update ios.
User profile for user:
chris_g1
User level:
Community Specialist
Hello eringuh,
Thanks for that info and choosing the Apple Support Communities. I know how important getting your iPhone updated in iTunes is to you! The good news is the following article will be helpful in troubleshooting your issue with iTunes and get your iPhone updated:
If iTunes doesn't recognize your iPhone, iPad, or iPod
Cheers!