Paradiise
Level 1 (4 points)
iPhone

Q: Iphone 4s crash after update to 9.3.4

hi! help me pls

after update to 9.3.4 my iphone 4s it dosent work. when i try to recover it in itunes on iphone device light apple logo and recovery track but nothing happens for hours.

iPhone 4S, iOS 9.3.4

Posted on Aug 20, 2016 12:50 PM

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Paradiise

Q: Iphone 4s crash after update to 9.3.4

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  • by elcpu,

    elcpu elcpu Aug 20, 2016 1:19 PM in response to Paradiise
    Level 6 (16,265 points)
    Photos for Mac
    Aug 20, 2016 1:19 PM in response to Paradiise

    Try Recovery Mode:

    Connect your device to your computer and open iTunes.

    While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.

    Keep holding until you see the recovery mode screen and wait for it to restore.

    You may have to do the above more than once as recovery mode is difficult to get into.

    Restore as New first and test it. Then restore from backup if desired. If the backup is corrupted it will likely bring back the issue.

    https://support.apple.com/en-us/HT201263

     

    If the above steps do not help, you may have to take it to an Apple store for testing.

  • by Paradiise,

    Paradiise Paradiise Aug 20, 2016 3:06 PM in response to elcpu
    Level 1 (4 points)
    iPhone
    Aug 20, 2016 3:06 PM in response to elcpu

    it's dosen't work, there are no Apple logo at all, when connected to pc i hear sound of connect and disconnect when push home and power buttoms.