PhilGen
Level 1
(4 points)
iTunes
Q: Restoring Iphone
I am trying to restore my phone. I can get to the screen where there is a plug in, an up arrow, and the itunes logo.... but i never get the option to restore like the support page said I should. What do I do now?
by sberman,Apple recommended
sberman
Level 8
(41,095 points)
One or more of these should supply the answer. Before you get started, the first thing you should do is be certain you are using the current version of iTunes (currently 12.4.3).:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
