I have a MacBook Pro early 2011. OS X El Capitan10.11.3 . How do I re-set this to the factory settings? Or some
tips to help it run a little faster. Thanks in advance.
MacBook Pro (13-inch Early 2011), OS X El Capitan (10.11.3)
Always have a current back up in place: How to create a boot clone
To restore to factory wipes all user data, use Internet Recovery http://support.apple.com/kb/HT4718
Holding down Option-Command-R to start up from OS X Internet Recovery which will give you access to the OS X that originally shipped with your Mac (factory setting.)
To have a look at your current system before drastic measures are taken run the etrecheck https://etrecheck.com/ and post your results here.
I would add to the suggestion and recommend that at least two backup methods to different media are done prior to Recovery.
For example, I would never even consider doing a Mac OS update without having a TimeMachine backup to one external hard drive in addition to a bootable clone to a different external hard drive. Then, and only then would I update or in this case do a complete wipe and reinstall. In all actuality, I even have Cloud backup as well for a third (off-site) restore option.
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-21 21:16:46
Download EtreCheck from https://etrecheck.com
Runtime 6:04
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (13-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 137
Video Information: ⓘ
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: about 16 hours
Disk Information: ⓘ
ST9320325ASG disk0 : (320.07 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (191.58 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/sysctl.conf - File exists but not expected
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14 - 2016-08-21) [Support]
[not loaded] com.bodymedia.codelessAB185.kext (1.0 - 2016-08-21) [Support]
[not loaded] com.livescribe.kext.LivescribeSmartpen (1.0 - 2016-08-21) [Support]
Startup Items: ⓘ
HxMusicService: Path: /System/Library/StartupItems/HxMusicService
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 153 Apple tasks
[running] 67 Apple tasks
[killed] 11 Apple tasks
11 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 44 Apple tasks
[loaded] 150 Apple tasks
[running] 84 Apple tasks
[killed] 13 Apple tasks
13 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-06-22) [Support]
[running] com.avg.Antivirus.gui.plist (2016-03-06) [Support]
[running] com.hp.productresearch.plist (2012-01-16) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.avg.Antivirus.crashpad.plist (2016-03-06) [Support]
[running] com.avg.Antivirus.infosd.plist (2016-03-06) [Support]
[running] com.avg.Antivirus.services.plist (2016-03-06) [Support]
[running] com.bombich.ccchelper.plist (2016-08-21) [Support]
[running] com.fitbit.galileod.plist (2013-10-22) [Support]
[running] com.livescribe.PenCommService.plist (2012-08-11) [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (2015-01-18) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-06-04) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-06-23) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-07-15)
User Login Items: ⓘ
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
CCC User Agent Application (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
HP Device Monitor SMLoginItem (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app)
HP Device Monitor SMLoginItem (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app)
Internet Plug-ins: ⓘ
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2015-06-23) Check version
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]
QuickTime Plugin: 7.7.3 (2016-08-21)
AdobePDFViewerNPAPI: 11.0.06 - SDK 10.6 (2016-06-04) [Support]
AdobePDFViewer: 11.0.06 - SDK 10.6 (2016-06-04) [Support]
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]
Default Browser: 601 - SDK 10.11 (2016-08-21)
npTGEQPlugin: 7.5.1 (2012-06-10) [Support]
SharePointBrowserPlugin: 14.4.6 - SDK 10.6 (2014-11-11) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2016-06-04) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-01)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-28) [Support]
Growl (2016-06-04) [Support]
WDQuickView (2016-08-20) [Support]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 127.26 GB
Destinations:
My Passport for Mac [Local]
Total size: 999.46 GB
Total number of backups: 15
Oldest backup: 8/20/16, 11:38 PM
Last backup: 8/21/16, 8:12 PM
Size of backup disk: Excellent
Backup size 999.46 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ⓘ
18% mdworker(7)
5% WindowServer
3% xpcproxy
2% kernel_task
0% fontd
Top Processes by Memory: ⓘ
602 MB com.apple.WebKit.WebContent
464 MB kernel_task
139 MB mds_stores
106 MB avgscand
102 MB mdworker(7)
Virtual Memory Information: ⓘ
308 MB Free RAM
3.70 GB Used RAM (1.10 GB Cached)
389 MB Swap Used
Diagnostics Information: ⓘ
Aug 21, 2016, 04:23:34 AM Self test - passed
Uninstall AVG and CleanMyMac2 & 3. That is all worthless scamware. It is only good for causing problems on Macs.
Did that here are the latest results.
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-21 21:46:03
Download EtreCheck from https://etrecheck.com
Runtime 4:35
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (13-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 137
Video Information: ⓘ
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: about 17 hours
Disk Information: ⓘ
ST9320325ASG disk0 : (320.07 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (192.63 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/sysctl.conf - File exists but not expected
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14 - 2016-08-21) [Support]
[not loaded] com.bodymedia.codelessAB185.kext (1.0 - 2016-08-21) [Support]
[not loaded] com.livescribe.kext.LivescribeSmartpen (1.0 - 2016-08-21) [Support]
Startup Items: ⓘ
HxMusicService: Path: /System/Library/StartupItems/HxMusicService
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 149 Apple tasks
[running] 72 Apple tasks
[killed] 10 Apple tasks
10 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 44 Apple tasks
[loaded] 150 Apple tasks
[running] 86 Apple tasks
[killed] 11 Apple tasks
11 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-06-22) [Support]
[running] com.hp.productresearch.plist (2012-01-16) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[running] com.bombich.ccchelper.plist (2016-08-21) [Support]
[running] com.fitbit.galileod.plist (2013-10-22) [Support]
[running] com.livescribe.PenCommService.plist (2012-08-11) [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (2015-01-18) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-06-04) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-06-23) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-07-15)
User Login Items: ⓘ
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CCC User Agent Application (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
WD Quick View Application (/Library/Application Support/WDSmartware/WDQuickView.app)
HP Device Monitor SMLoginItem (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app)
HP Device Monitor SMLoginItem (/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Library/LoginItems/HP Device Monitor.app)
Internet Plug-ins: ⓘ
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2015-06-23) Check version
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]
QuickTime Plugin: 7.7.3 (2016-08-21)
AdobePDFViewerNPAPI: 11.0.06 - SDK 10.6 (2016-06-04) [Support]
AdobePDFViewer: 11.0.06 - SDK 10.6 (2016-06-04) [Support]
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]
Default Browser: 601 - SDK 10.11 (2016-08-21)
npTGEQPlugin: 7.5.1 (2012-06-10) [Support]
SharePointBrowserPlugin: 14.4.6 - SDK 10.6 (2014-11-11) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2016-06-04) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-01)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-28) [Support]
Growl (2016-06-04) [Support]
WDQuickView (2016-08-20) [Support]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 126.21 GB
Destinations:
My Passport for Mac [Local]
Total size: 999.46 GB
Total number of backups: 15
Oldest backup: 8/20/16, 11:38 PM
Last backup: 8/21/16, 8:12 PM
Size of backup disk: Excellent
Backup size 999.46 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ⓘ
25% Photosmart_7520_series__BDE758_(2)
15% Safari
7% WindowServer
6% kernel_task
5% lsd(2)
Top Processes by Memory: ⓘ
766 MB com.apple.WebKit.WebContent(3)
486 MB kernel_task
246 MB mdworker(17)
115 MB Photosmart_7520_series__BDE758_(2)
111 MB mds_stores
Virtual Memory Information: ⓘ
62 MB Free RAM
3.94 GB Used RAM (917 MB Cached)
185 MB Swap Used
Diagnostics Information: ⓘ
Aug 21, 2016, 04:23:34 AM Self test - passed
Think maybe I need to upgrade my RAM.
I think you should finish uninstalling all versions of CleanMymac. Follow the instructions for uninstalling CleanMyMac don't just drag these apps to the trash.
Try rebooting after uninstalling the CleanMyMac apps. It has been more than 17 hours since you last booted.
Thanks for catching this one for me.
I am wondering the OP attempt to get rid of CMM via the click & drag method. If he did that is know to leave bit & piece of CMM all over his system which is what EtreCheck might be showing now.
Think maybe I need to upgrade my RAM.
You are in good hands following the advice given above.
Your performance is already increasing—once you have cleaned everything up as recommended,
then you can think about RAM upgrade. 4GB is a bare minimum these days. Check you machine specs here: https://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade
After cleaning up as others have helped with, you certainly need more RAM. Crucial.com is a trusted company for quality and guaranteed compatible RAM upgrades:
http://www.crucial.com/usa/en/compatible-upgrade-for/Apple/macbook-pro-%2813-inc h%2C-early-2011%29
Reset my MacBook Pro to factory
