iPhone
Q: Touch ID
Hi hello I have an IPHONE 5s and my touch ID it not working, i was told that not even switching parts would fix that issue. Can you guys help me?
iPhone 5s, iOS 9.3.3
Posted on Aug 20, 2016 6:39 PM
by Carolyn Samit,Apple recommended
Apple Watch
Unless there is hardware damage, see if you can force restart your iPhone then setup Touch ID.
Press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
Use Touch ID on iPhone and iPad
You can make an appointment at an Apple Genius Bar.
Or send the iPhone in for service > iPhone Service Answer Center
Posted on Aug 20, 2016 6:42 PM