HT201422: If you get an error when trying to activate iMessage or FaceTime

Learn about If you get an error when trying to activate iMessage or FaceTime

hoangfromnhatrang

Level 1 (4 points)

Notebooks

Q: Hi officer, I can not active imessage and facetime. Can help me?

Dear officer,

I have a new ipad and I am trying to active imessage and facetime but there is an error like this ""An error occurred during activation"".

Please help me fix this problem.

Sincerely,

Posted on Aug 21, 2016 6:38 AM

I have this question too

Q: Hi officer, I can not active imessage and facetime. Can help me?

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Helpful answers

by srbwanderer,

srbwanderer Aug 21, 2016 7:03 PM in response to hoangfromnhatrang
Community Specialists

Aug 21, 2016 7:03 PM in response to hoangfromnhatrang

Hello hoangfromnhatrang,

Congratulations on the new iPad! Getting a new iPad is always exciting! I will do my best to help you with activating iMessage and FaceTime so you can get the most out of your new iPad.

There is actually an Apple Support document that describes the steps to take when you receive an error during activation. Click on the following link and follow the instructions:
If you get an error when trying to activate iMessage or FaceTime

Have a wonderful day.
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