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Q: iPhone or iPad sometimes "dismount" from Photos and will not mount again

Hello all,

 

Weekends I normally have Photos app on and both my iPhone 6s plus and iPad mini 4 will be seen mount on it on the left column. (on my iMac)

 

Sometimes intermittently I would notice one of them would "disappear" from the left hand side column under the 'Import' tab, e.g. either the iPad mini 4 or the iPhone, I remove/unplug the device, plug in again, but it fails to mount, i.e. if I have new photos to import from the iOS device (and choose to delete from the device) I can't do it.

 

I kind of know at least the USB cables and the mounting "works" because I can see both devices in iTunes.

 

I've tried:

  1. Off and On the iOS device
  2. Plug/unplug USB cable, even change port behind iMac
  3. Quit & relaunch Photos app

 

All above failed to work.

 

The only working way to have see both devices again seem to be rebooting the iMac. That's not something I want to do often.

 

Thanks.

 

P.S. Photo show only my iMac mini 4 in Photos app, but my iPhone 6s plus is also mounted. I can see them both in iTunes.

iMac, OS X El Capitan (10.11.4), iPhone6s plus,iPad mini 4,MBA13"

Posted on Aug 21, 2016 10:04 AM