Q: Battery is not charging and drain while plugged in and in use

Hi everyone,

I have a macbook pro retina 15” mid-2015, the battery charge only when the mac is sleep or turned off or not in use, the battery condition is normal and it take about 8 hours to drain completely but when it get to 0% the mac get shut down (not sleep) and won’t turn on until the battery get charged a little

I have bought a new magsafe2 85W adapter from apple store, resetting  smc and pram, clear ac port… nothing worked…

For now I can’t take it for repair, apple repair service are too far away from my city, in my city there are just apple store without repair service.

Whats causing this problem ?

here is the battery info :

Battery Information:

  Model Information:

  Serial Number: D865376Y578FWLKA6

  Manufacturer: SMP

  Device Name: bq20z451

  Pack Lot Code: 0

  PCB Lot Code: 0

  Firmware Version: 702

  Hardware Revision: 1

  Cell Revision: 3241

  Charge Information:

  Charge Remaining (mAh): 4607

  Fully Charged: No

  Charging: No

  Full Charge Capacity (mAh): 8586

  Health Information:

  Cycle Count: 196

  Condition: Normal

  Battery Installed: Yes

  Amperage (mA): -944

  Voltage (mV): 11478

System Power Settings:

  AC Power:

  System Sleep Timer (Minutes): 1

  Disk Sleep Timer (Minutes): 10

  Display Sleep Timer (Minutes): 10

  Wake on AC Change: No

  Wake on Clamshell Open: Yes

  Wake on LAN: Yes

  AutoPowerOff Delay: 14400

  AutoPowerOff Enabled: 1

  Current Power Source: Yes

  DarkWakeBackgroundTasks: 0

  Display Sleep Uses Dim: Yes

  GPUSwitch: 2

  Hibernate Mode: 3

  PrioritizeNetworkReachabilityOverSleep: 0

  Standby Delay: 10800

  Standby Enabled: 1

  Battery Power:

  System Sleep Timer (Minutes): 1

  Disk Sleep Timer (Minutes): 10

  Display Sleep Timer (Minutes): 2

  Wake on AC Change: No

  Wake on Clamshell Open: Yes

  AutoPowerOff Delay: 14400

  AutoPowerOff Enabled: 1

  DarkWakeBackgroundTasks: 0

  Display Sleep Uses Dim: Yes

  GPUSwitch: 2

  Hibernate Mode: 3

  Reduce Brightness: Yes

  Standby Delay: 10800

  Standby Enabled: 1

Hardware Configuration:

  UPS Installed: No

AC Charger Information:

  Connected: Yes

  ID: 0x0aa1

  Wattage (W): 85

  Family: 0x0085

  Serial Number: 0x00b56abd

  Charging: No