Apple Watch
Q: Why can't my caller hear me when making calls on Apple Watch?
WWhen I get a call on my Apple Watch , I can hear the caller, but the caller can't hear me? This used to work perfect before.
Apple Watch, iOS 9.3.4
Posted on Aug 21, 2016 1:26 PM
by Jonathan UK,Apple recommended
Apple Watch
Hi Claire
The following steps may help:
- When answering a call, be sure tap just once on the Answer button. Accidentally tapping again will turn on Mute for your end of the call, so the caller will not hear you (to turn off Mute, tap the same button again).
- Clean your watch, paying particular attention to the microphone port (on the reverse of the watch, on the opposite side to the Side button) in case it has become blocked by debris (such as lotion, for example).
- Be sure to follow Apple's cleaning instructions (do not insert anything into the port and do not use any compressed air):
- Restart both your iPhone and your watch, turning both off together, then restarting your iPhone first:
Posted on Aug 22, 2016 4:31 AM

