George Kaz
Level 1 (4 points)
Wireless

Q: TC and Airport Express not cooperating?

I've had my TC and Airport Express for a few years now operating with no problems.  Recently, with no known changes, I could no longer connect to my wifi/internet. After troubleshooting all I can come up with is that when both the TC and AE are physically connected to my network my wifi and internet stop working.  When I have either connected by themselves the wifi and internet works fine.  My configuration as follows:

 

Verizon Fios Internet Service & Router

Airport Express hard wired to Fios Router

Time Capsule hard wired to Fios Router

 

I updated firmware on both TC and AE today and no luck.  Any ideas on what maybe causing this?

 

Thanks!

Posted on Aug 21, 2016 4:13 PM

by LaPastenague,Solvedanswer
LaPastenague LaPastenague
Level 9 (53,011 points)
Wireless
A:

Reset both the TC and Express to factory and redo the configuration.

 

Make sure that both are in bridge mode.. and get valid IP from the FIOS router.

 

If you are doing roaming network then both TC and Express must create a wireless network of the same name and same security / password.

 

Post screenshots of the setup if you still have issues.

Posted on Aug 21, 2016 4:21 PM

Close
George Kaz

Q: TC and Airport Express not cooperating?

  • All replies
  • Helpful answers

  • by LaPastenague,Solvedanswer

    LaPastenague LaPastenague Aug 21, 2016 4:21 PM in response to George Kaz
    Level 9 (53,011 points)
    Wireless
    Aug 21, 2016 4:21 PM in response to George Kaz

    Reset both the TC and Express to factory and redo the configuration.

     

    Make sure that both are in bridge mode.. and get valid IP from the FIOS router.

     

    If you are doing roaming network then both TC and Express must create a wireless network of the same name and same security / password.

     

    Post screenshots of the setup if you still have issues.

  • by George Kaz,

    George Kaz George Kaz Aug 21, 2016 5:14 PM in response to LaPastenague
    Level 1 (4 points)
    Wireless
    Aug 21, 2016 5:14 PM in response to LaPastenague

    I probably should have thought of that before posting but just tried and that did the trick.  Thanks!