Adware/Malware redirects

While surfing the Internet (on multiple sites) on my IPad Pro, I am redirected to dkpartner.com and mobtraffic.co. I have gone to "Settings>Safari>Clear History and Website Data>Clear but the redirects persist. I contacted Apple Support. The only suggestion they had (other than erasing all data and restoring to factory settings) was the same thing that I had already unsuccessfully tried. Can anyone help?

iPad, iOS 9.3.4

Posted on Aug 21, 2016 2:38 PM

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6 replies

Aug 21, 2016 2:43 PM in response to IPPPPI

Have you tried restarting your iPad yet after Clearing History and Website Data ??


Otherwise, it will be necessary to restore to factory settings > Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support



To help avoid malware / adware on your iPad, make sure the iOS software is up to date. Tap Settings > General > Software Update.

Aug 21, 2016 2:42 PM in response to IPPPPI

iDevice Safari Phishing Adware Pop-ups


  1. Kill Safari by double-tapping on the Home button. Locate Safari in the task bar, then slide the Safari mini-page upwards so it vanishes.
  2. Tap Settings > Safari > Clear History and Website Data. Next, locate Security section and slide the “Block Pop-Ups” switch to the On position.
  3. Press the Home button to return to your Home screen.
  4. If this doesn’t help, then reset your device. It won't delete your data. Press and hold down the On/Off button and the Home button until the display turns off and returns with the Apple logo showing.

Alternatively, follow these instructions to reset your device: Restart your iPhone, iPad, or iPod touch - Apple Support.

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Adware/Malware redirects

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