Q: Itunes for windows freezes when clicking on movies
9 out of 10 times, when I go to "itunes>movies>itunes store> any movie" the entire app freezes when I click on playback of a movie or movie trailer......
Itunes also freezes in this way when I select playback on a movie already in my library after the "start from the beginning or continue" menu opens.
There are select movie trailers that it doesnt freeze on, but after it does freeze, I have to go into task manager in order to shut the program down so that I can once again access Itunes.
I have made sure I have the newest most recent downloads of Itunes and Quicktime... I have also tried uninstalling ALL Apple products..... then restarting the PC.... then downloading Itunes but the freeze persists.
The program "freezes" as in it will not allow me to anything else with it.... but it technically does not become unresponsive because as soon as I mouse over the Itunes icon on my menu bar, Itunes mini window comes up.... however, nothing else can be accessed from Itunes until task manager shuts it down.
iPhone 5s, iOS 9.3.4
Posted on Aug 21, 2016 5:42 PM