Gabrielaaa12

Level 1 (4 points)

iPhone

Q: IPhone

My IPhone 6 Is On The Apple Logo And Then It Goes To A White Page Then A Black One And I Cant Get To The Phone What Do I Do ?

iPhone 6, iOS 9.0.1

Posted on Aug 21, 2016 6:07 PM

I have this question too

Level 8 (39,795 points)

Apple Watch

A:

Hi

Follow the instructions here:

If your iPhone, iPad, or iPod touch won't turn on - Apple Support

Posted on Aug 22, 2016 1:20 AM

Q: IPhone

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Helpful answers

by sberman,

sberman Aug 21, 2016 9:23 PM in response to Gabrielaaa12
Level 8 (41,095 points)

Aug 21, 2016 9:23 PM in response to Gabrielaaa12

Assuming your iPhone's battery is well charged (if not, charge it first), place your iPhone into recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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by Jonathan UK,Apple recommended

Jonathan UK Aug 22, 2016 1:20 AM in response to Gabrielaaa12
Level 8 (39,795 points)

Apple Watch

Aug 22, 2016 1:20 AM in response to Gabrielaaa12

Hi

Follow the instructions here:

If your iPhone, iPad, or iPod touch won't turn on - Apple Support
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