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Helpful answers
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Aug 21, 2016 9:49 PM in response to jujuboyby Rysz,Other users also reported sporadic behavior with sound control. Try a simple reset by disconnecting the power cord for about 30 seconds.
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Aug 22, 2016 5:21 AM in response to jujuboyby Winston Churchill,What are your settings at settings > remotes and devices > Home theatre control > volume. If they are already set to use IR, try changing it to something else and then back again.
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Aug 22, 2016 1:40 PM in response to Winston Churchillby jujuboy,- I have the following options:
Auto - TV via IR
- Off
- Learn New Device (which I have tried and got confirmation that the ATV remote learned the TV remote sound controls but then wouldn't work either).
I have changed to a variety of these and back again with no success.
When pressing the volume control I can see on the ATV indicator light that the button is being pressed but it's like the IR isn't working.
- I have the following options: