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Helpful answers
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Aug 22, 2016 8:50 PM in response to CoolBrainby jameson.h,★HelpfulHey CoolBrain,
I see that the Phone app seems to be freezing when you attempt to slide to answer a call. This certainly doesn't sound like an ideal situation, and I'm happy to help you get on a path to resolution for this issue.
Before we begin, I'd recommend that you back up your device either using iCloud or iTunes using the steps found here:
How to back up your iPhone, iPad, and iPod touch - Apple Support
After you backup your device, try restarting it as a first step to see if the issue still persists when you receive a call. If the problem continues, try the steps here to force quit the app before trying again:
Force an app to close on your iPhone, iPad, or iPod touch - Apple Support
If the problem persists after trying the above steps, you'll need to reinstall the Phone app by restoring your iOS software in iTunes. Take a look at the following resource for more information on this process:
Once the restore is complete, try testing it "set up as new" to make sure the issue does not persist. Once you're done testing, you can follow the steps here to restore from your iOS backup:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Take care.
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Aug 22, 2016 8:50 PM in response to jameson.hby CoolBrain,Thanks, I planned a restore following your steps. I tried to regenerate the event but failed because it happens randomly (and at important moments). I'll restore my iPhone if I see (or can regenerate it) further.
