Problem with the new itunes version

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Level 1

7 points

Problem with the new itunes version

I updated itunes (to 12.4.3 64 bits) on my laptop (windows 10). This version does not detact my Ipod (nano). The previous version did support it. I uninstalled the programme and reinstalled it but the problem remains the same. What shall I do?

iPod nano

Posted on Aug 21, 2016 10:57 PM

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Answer 1

naofil

Level 1

4 points

Aug 22, 2016 12:43 AM in response to DGokli

I have the same problem. Nano was fully functional before update but now 'isn't recognised'. iTunes says to uninstall and reinstall the itunes app which I have done, with no improvement.

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