behindeyes92

Q: OS X Mavericks Unable to Access Macintosh HD

I have a late 2011 13 inch macbook pro (the lowest spec model at that time). I had partitioned the internal hard drive to set it up with bootcamp to dual boot with windows 8.1 64 bit version in mid 2014. I am currently running bootcamp version 5.1. I was stupid and used the free upgrade to Windows 10 without backing up my data. I also didn't read the instructions for upgrading to Windows 10 with bootcamp to see that Windows 10 is not compatible with my model of macbook. Anyways, everything was fine for awhile after the upgrade. I think I upgraded in early June. The only issues that came up were I could no longer control my volume, backlit keyboard, or screen brightness with the hot keys on the keyboard. I brushed it off, just thinking that I needed to update my bootcamp.

 

About a month ago, I tried to boot my mac side, and everything started out normally: I turned on computer holding down option, selected "Macintosh HD" and the drive booted just fine. However, when the OS X (Mavericks) started up, the "Unapproved Caller Security Agent may only be invoked by Apple software" error window popped up. I turned off computer and tried again. This time, I did make it to my os x desktop, but I noticed right away that my computer was running extremely slow. I cannot open the app store or "about this mac" or utilities or anything. I can simply view my dock and shortcuts on desktop and I can open finder. If I try to open anything, my computer basically freezes (the app becomes unresponsive). I am able to open up the task manager (or whatever it is called on mac) and I see that all my ram (4 gb) is being used up and a good amount of virtual memory is being used (around 8 gb). Therefore, I'm pretty sure my computer would be crashing if it weren't for the virtual memory. Another thing I notice is that according to the os x, my macintosh hd is nonexistent. I do not see it on my dock, and I do not see it in finder. I even opened the terminal window to view my current drive, and there was simply a '\' where macintosh hd should be.

 

I have tried everything: I rebooted my mac in safe mode and it never made it to os x, it got stuck at the gray progress bar screen. I booted my mac to view disk utility by holding down command and R I believe. The disk utility did recognize macintosh hd and it said the disk was good. But when I tried to restart again, the same "unapproved caller" error window popped up. When this window pops up, os x will not start up and I have to force shut off my computer.

 

A weird thing is when I boot on my windows side, I noticed that my windows recognizes the Macintosh HD as drive D or something. This was never the case before. Only my mac side could view the boot camp drive, not the windows side being able to view my macintosh hd. I can open it up and view all my documents and files. However, when I try to open any of the files on my macintosh hd, windows crashes...it crashes hard.

 

I am almost certain this has everything to do with my upgrade to windows 10. I think it also has something to do with me not updating bootcamp and not updating my os x mavericks regularly...but I am not sure.

 

Is there anything else I can do, or do I just need to take it in to a repair shop and have everything reinstalled?

MacBook Pro (13-inch Early 2011)

Posted on Aug 22, 2016 2:01 PM

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Q: OS X Mavericks Unable to Access Macintosh HD

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  • by think.different,

    think.different think.different Aug 22, 2016 2:08 PM in response to behindeyes92
    Level 3 (695 points)
    iPhone
    Aug 22, 2016 2:08 PM in response to behindeyes92

    Have you tried to install osX onto Macintosh HD, not do a wipe an install just a reinstall over the top off. Maybe something got a bit screwy when you did the win10 update on that partition. This should retain all your apps, media and data and just reinstall the os over the bad version.

     

    http://osxdaily.com/2016/02/09/howto-reinstall-os-x-mac-recovery/

     

    Do you have a backup (clone/time machine) just in case things go south?

  • by Loner T,

    Loner T Loner T Aug 22, 2016 3:10 PM in response to behindeyes92
    Level 7 (23,543 points)
    Safari
    Aug 22, 2016 3:10 PM in response to behindeyes92

    Before you re-install OS X, can you boot into Internet Recovery (Command+Opt+R) during power up?

     

    Reference - About OS X Recovery - Apple Support .

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 22, 2016 10:41 PM in response to think.different
    Level 1 (4 points)
    Windows Software
    Aug 22, 2016 10:41 PM in response to think.different

    Hi think.different. I appreciate your response. I am unable to reinstall the os x because I originally had Lion, and the internet recovery will not reinstall an older version of os x than what I currently have (mavericks). Also, when I tried to view my time machine states on internet recovery, nothing showed up. I did get my hard drive replaced before I set up bootcamp and partitions on the new hard drive. So, I still have my old hard drive with most of my data.

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 22, 2016 10:53 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 22, 2016 10:53 PM in response to Loner T

    Hi Loner T. I really appreciate your response. I just tried the internet recovery and actually spent a good amount of time with it. Macintosh HD is recognized in this state, and I am able to view all my applications, files, and information about the partition. I tried to repair the disk again and it actually failed this time, stating the volume is corrupted and cannot be repaired.

     

    I then went into single user mode to run the fsck command, and after a couple times, it said the volume was okay. But after I tried to reboot, it just went into an infinite loading gray screen of death again. I did a force shut off and went into verbose mode. It kept repeating the error: "Sandbox: authd(37) deny file-write-create /private/var/folders/zz/..." endlessly with the number 37 continuing to increase after awhile.


    I'm just afraid that after all my failed attempts of fixing the issue and having to force shut off the system so many times, that it has permanently messed up my macintosh hd...

  • by Loner T,

    Loner T Loner T Aug 23, 2016 4:59 AM in response to behindeyes92
    Level 7 (23,543 points)
    Safari
    Aug 23, 2016 4:59 AM in response to behindeyes92

    Boot into Internet Recovery, and try to run the following from Utilities -> Terminal...

     

    diskutil repairDisk disk0

     

    Copy the output from Terminal using Command+C, exist Terminal, start Safari, paste the clipboard using COmmand+V as a reply to this discussion.

  • by think.different,

    think.different think.different Aug 23, 2016 11:53 AM in response to behindeyes92
    Level 3 (695 points)
    iPhone
    Aug 23, 2016 11:53 AM in response to behindeyes92

    I meant via 'recovery mode' not 'internet recovery mode', this will reinstall the last version of osx installed (ie Mavericks). Internet recovery installs the version of osX that came with the machine (ie Lion).

     

    About OS X Recovery - Apple Support

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 23, 2016 9:01 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 23, 2016 9:01 PM in response to Loner T

    Loner T,

     

    This is the output generated by the command you specified:

     

    -bash-3.2# diskutil repairDisk disk0

    Repairing the partition map might erase disk0s1, proceed? (y/N) y

    Started partition map repair on disk0

    Checking prerequisites

    Checking the partition list

    Checking for an EFI system partition

    Checking the EFI system partition's size

    Checking the EFI system partition's file system

    Repairing the EFI system partition's file system

    Checking all HFS data partition loader spaces

    Reviewing boot support loaders

    Checking Core Storage Physical Volume partitions

    Updating Windows boot.ini files as required

    The partition map has been repaired

    Finished partition map repair on disk0

    -bash-3.2#

     

    What is different about this command versus the disk utility repair app or the fsck command? How should I proceed?

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 23, 2016 9:04 PM in response to think.different
    Level 1 (4 points)
    Windows Software
    Aug 23, 2016 9:04 PM in response to think.different

    think.different,

     

    Okay, sorry, I did not realize that the internet recovery mode limited that. I will definitely try to reinstall the OS X using the recovery mode if Loner T's method does not work. I will let you know...thank you so much for your help.

  • by Loner T,

    Loner T Loner T Aug 23, 2016 9:21 PM in response to behindeyes92
    Level 7 (23,543 points)
    Safari
    Aug 23, 2016 9:21 PM in response to behindeyes92

    behindeyes92 wrote:

     

    What is different about this command versus the disk utility repair app or the fsck command? How should I proceed?

    Your output looks clean. The DU Repair is a 'live' repair, while in IR, disk0 is not in use. fsck is purely a file system verify/repair and on Macs is used for address HFS+/HFS/CS file systems, while diskutil does a bit more, for example the EFI messages that you see.

     

    Boot normally and test.

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 24, 2016 12:13 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 24, 2016 12:13 PM in response to Loner T

    Just tried to boot and got to the apple logo and loading circle...has not stopped after 15 minutes. So I think it's safe to say that it is stuck.

     

    Should I try to reinstall OS X then?

  • by Loner T,

    Loner T Loner T Aug 24, 2016 12:44 PM in response to behindeyes92
    Level 7 (23,543 points)
    Safari
    Aug 24, 2016 12:44 PM in response to behindeyes92

    Can you try a repair again and test, before re-installation of OSX is attempted?

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 24, 2016 7:28 PM in response to think.different
    Level 1 (4 points)
    Windows Software
    Aug 24, 2016 7:28 PM in response to think.different

    Hi think.different,

     

    Problem. I cannot boot into Recovery mode...only internet recovery mode. Even when I hold down command -R instead of command -opt -R, it still goes to Internet Recovery mode.

     

    What does this mean?

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 24, 2016 7:32 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 24, 2016 7:32 PM in response to Loner T

    Loner T,

     

    Of course. I did try it again and tried to send you the output, but my computer actually froze up in the process. Had to force shut. I tried to boot to my mac side again and it made it to the OS X desktop, but this time my shortcuts were gone and Macintosh HD is still absent.

     

    I tried booting in safe mode again and I actually made it to login screen which it failed to do so before. However, when I tried to enter my password to login, it would not accept it even though I know for sure it was correct.

     

    Even the guest user required a password, which is bewildering to me.

     

    So I was just going to try to reinstall the OS X only to find that I cannot access the recovery mode...only internet recovery mode.

     

    So I'm stuck...

  • by Loner T,

    Loner T Loner T Aug 24, 2016 7:34 PM in response to behindeyes92
    Level 7 (23,543 points)
    Safari
    Aug 24, 2016 7:34 PM in response to behindeyes92

    In Internet Recovery, run Utilities -> Terminal, and run

     

    diskutil list

    diskutil cs list (this may not produce any output)

     

    Copy (Command+C) the output, quit Terminal, start Safari, and Paste (Command+V) the content as a reply to this post.

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