behindeyes92

Q: OS X Mavericks Unable to Access Macintosh HD

I have a late 2011 13 inch macbook pro (the lowest spec model at that time). I had partitioned the internal hard drive to set it up with bootcamp to dual boot with windows 8.1 64 bit version in mid 2014. I am currently running bootcamp version 5.1. I was stupid and used the free upgrade to Windows 10 without backing up my data. I also didn't read the instructions for upgrading to Windows 10 with bootcamp to see that Windows 10 is not compatible with my model of macbook. Anyways, everything was fine for awhile after the upgrade. I think I upgraded in early June. The only issues that came up were I could no longer control my volume, backlit keyboard, or screen brightness with the hot keys on the keyboard. I brushed it off, just thinking that I needed to update my bootcamp.

 

About a month ago, I tried to boot my mac side, and everything started out normally: I turned on computer holding down option, selected "Macintosh HD" and the drive booted just fine. However, when the OS X (Mavericks) started up, the "Unapproved Caller Security Agent may only be invoked by Apple software" error window popped up. I turned off computer and tried again. This time, I did make it to my os x desktop, but I noticed right away that my computer was running extremely slow. I cannot open the app store or "about this mac" or utilities or anything. I can simply view my dock and shortcuts on desktop and I can open finder. If I try to open anything, my computer basically freezes (the app becomes unresponsive). I am able to open up the task manager (or whatever it is called on mac) and I see that all my ram (4 gb) is being used up and a good amount of virtual memory is being used (around 8 gb). Therefore, I'm pretty sure my computer would be crashing if it weren't for the virtual memory. Another thing I notice is that according to the os x, my macintosh hd is nonexistent. I do not see it on my dock, and I do not see it in finder. I even opened the terminal window to view my current drive, and there was simply a '\' where macintosh hd should be.

 

I have tried everything: I rebooted my mac in safe mode and it never made it to os x, it got stuck at the gray progress bar screen. I booted my mac to view disk utility by holding down command and R I believe. The disk utility did recognize macintosh hd and it said the disk was good. But when I tried to restart again, the same "unapproved caller" error window popped up. When this window pops up, os x will not start up and I have to force shut off my computer.

 

A weird thing is when I boot on my windows side, I noticed that my windows recognizes the Macintosh HD as drive D or something. This was never the case before. Only my mac side could view the boot camp drive, not the windows side being able to view my macintosh hd. I can open it up and view all my documents and files. However, when I try to open any of the files on my macintosh hd, windows crashes...it crashes hard.

 

I am almost certain this has everything to do with my upgrade to windows 10. I think it also has something to do with me not updating bootcamp and not updating my os x mavericks regularly...but I am not sure.

 

Is there anything else I can do, or do I just need to take it in to a repair shop and have everything reinstalled?

MacBook Pro (13-inch Early 2011)

Posted on Aug 22, 2016 2:01 PM

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Q: OS X Mavericks Unable to Access Macintosh HD

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  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 24, 2016 8:37 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 24, 2016 8:37 PM in response to Loner T

    Loner T,

     

    Here is the output:

     

    -bash-3.2# diskutil list

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *500.1 GB   disk0

       1:                        EFI                         209.7 MB   disk0s1

       2:                  Apple_HFS Macintosh HD            250.1 GB   disk0s2

       3:       Microsoft Basic Data BOOTCAMP                249.7 GB   disk0s3

    /dev/disk1

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:     Apple_partition_scheme                        *1.4 GB     disk1

       1:        Apple_partition_map                         30.7 KB    disk1s1

       2:         Apple_Driver_ATAPI                         2.0 KB     disk1s2

       3:                  Apple_HFS Mac OS X Base System    1.4 GB     disk1s3

    /dev/disk2

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk2

    /dev/disk3

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk3

    /dev/disk4

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk4

    /dev/disk5

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk5

    /dev/disk6

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk6

    /dev/disk7

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *6.3 MB     disk7

    /dev/disk8

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *2.1 MB     disk8

    /dev/disk9

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk9

    /dev/disk10

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk10

    /dev/disk11

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk11

    /dev/disk12

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk12

    -bash-3.2#

     

    It said there was no disk found when I ran the second command.

  • by Loner T,

    Loner T Loner T Aug 24, 2016 9:00 PM in response to behindeyes92
    Level 7 (23,613 points)
    Safari
    Aug 24, 2016 9:00 PM in response to behindeyes92

    Your Local Recovery does not work, because you do not have it. It should be disk0s3 and Bootcamp should be disk0s4.  Was Windows installed when Snow Leopard was on your Mac? Was Recovery HD ever deleted?

     

    Reference - OS X versions and builds included with Mac computers - Apple Support shows the early 2011 has SL on it, but late 2011 did not.

     

    MacBook Pro (13-inch, Early 2011)Feb 201110.6.610.6.7, 10.7, 10.7.210J3210, 10J3331a, 10J4139, 11A511a, 11C74

     

    MacBook Pro (13-inch, Late 2011)Oct 201110.7.210.7.311C74, 11C2002, 11D2001
  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 24, 2016 9:15 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 24, 2016 9:15 PM in response to Loner T

    Okay, that makes sense. ha I never had a local recovery drive...ever since I installed bootcamp and started dual booting. I am not sure if I had it before I installed bootcamp because I never tried to use it. My mac came with Lion...I either had Mountain Lion or Mavericks when I installed bootcamp.

     

    What are all the untitled disks? Is that normal or is that garbage?

  • by Loner T,

    Loner T Loner T Aug 25, 2016 5:50 AM in response to behindeyes92
    Level 7 (23,613 points)
    Safari
    Aug 25, 2016 5:50 AM in response to behindeyes92

    behindeyes92 wrote:

     

     

    Of course. I did try it again and tried to send you the output, but my computer actually froze up in the process. Had to force shut. I tried to boot to my mac side again and it made it to the OS X desktop, but this time my shortcuts were gone and Macintosh HD is still absent.

     

    I tried booting in safe mode again and I actually made it to login screen which it failed to do so before. However, when I tried to enter my password to login, it would not accept it even though I know for sure it was correct.

     

    Even the guest user required a password, which is bewildering to me.

    Do you have any non-Apple software installed? If Safe Mode made it this far, the core OS X is working. Startup Items may be an issues under normal boot.

     

     

    So I'm stuck...

    Is your Mac still using it's original internal hard drive? It may be failing, but that is not certain.

  • by Loner T,

    Loner T Loner T Aug 25, 2016 5:54 AM in response to behindeyes92
    Level 7 (23,613 points)
    Safari
    Aug 25, 2016 5:54 AM in response to behindeyes92

    behindeyes92 wrote:

     

    Okay, that makes sense. ha I never had a local recovery drive...ever since I installed bootcamp and started dual booting. I am not sure if I had it before I installed bootcamp because I never tried to use it. My mac came with Lion...I either had Mountain Lion or Mavericks when I installed bootcamp.

    During the early days of Recovery HD, there were some known issues and patches and Recovery Assistant software.

     

    What are all the untitled disks? Is that normal or is that garbage?

    These are part of your Internet Recovery subsystem. You are booting over the network from Apple servers.

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 25, 2016 10:37 AM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 25, 2016 10:37 AM in response to Loner T

    Okay,

     

    So is there a way to get Mavericks on a USB drive and reinstall it that way since I don't have a recovery hd?

  • by Loner T,

    Loner T Loner T Aug 25, 2016 10:40 AM in response to behindeyes92
    Level 7 (23,613 points)
    Safari
    Aug 25, 2016 10:40 AM in response to behindeyes92

    What OSX version are you offered, if you click on Re-install OSX in Internet Recovery?

  • by behindeyes92,

    behindeyes92 behindeyes92 Aug 25, 2016 6:58 PM in response to Loner T
    Level 1 (4 points)
    Windows Software
    Aug 25, 2016 6:58 PM in response to Loner T

    No, I had my original hard drive replaced for a bigger one. It's a Samsung solid state, and it's only two years old. Also, my windows side works just fine, so I don't see how my hard drive could be failing. This must be solely a software issue...

    Also, safe mode worked for the first time after failed attempts. And I couldn't even login on safe mode. I am going to try it again though and let you know how it goes.

     

    On the internet recovery mode, it is only letting me reinstall the OS X that came with my computer -- Lion. Therefore, I cannot reinstall the OS X that way since I currently have Mavericks.

     

    Do you think that maybe boot camp has something to do with it? I use my windows side much more than my mac side for school, so I update it more frequently than my mac side. I think that boot camp didn't like a windows 10 update or something and that is what screwed things up. My windows side cannot and should not interfere with my OS X at all.

     

    It has to be boot camp because it is the only software that interacts with both sides.

  • by Loner T,

    Loner T Loner T Aug 25, 2016 7:17 PM in response to behindeyes92
    Level 7 (23,613 points)
    Safari
    Aug 25, 2016 7:17 PM in response to behindeyes92

    behindeyes92 wrote:

     

    On the internet recovery mode, it is only letting me reinstall the OS X that came with my computer -- Lion. Therefore, I cannot reinstall the OS X that way since I currently have Mavericks.

    You can install Lion on the external disk, and upgrade it to Mavericks from the App Store provided it is in your purchased list.

     

     

    Do you think that maybe boot camp has something to do with it? I use my windows side much more than my mac side for school, so I update it more frequently than my mac side. I think that boot camp didn't like a windows 10 update or something and that is what screwed things up. My windows side cannot and should not interfere with my OS X at all.

     

    It has to be boot camp because it is the only software that interacts with both sides.

    There is no real interaction between Bootcamp Assistant on the OS X side and Bootcamp drivers on the Windows side.

     

    If Windows works correctly, then your BC drivers are working fine under Windows, unless some or all of your Apple hardware is not functioning properly. W10 on your platform is unsupported.

     

    What is the model of the Samsung SSD? In System Report -> SATA, can you check the speed/negotiated speed and the firmware version on the drive? Have you upgraded the firmware to the latest for that specific drive?

     

    If the same installed functions of the software work at times, and do not at others, one area is IO from the disk. The external disk test will confirm if there is a hardware issue or not.

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