Updated Podcast Cover art not showing up on itunes

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Updated Podcast Cover art not showing up on itunes

Hello,

So I'm trying to update our podcast artwork. I've done so on our soundcloud page using an RGB 1400 X 1400 PNG as you can see on our Soundcloud page: It's the cover art with the woman writing https://soundcloud.com/pixelsandink

For whatever reason our image change is not reflected on some forms of itunes. Some people have reported seeing the new image on their mobile version of itunes, but I do not see it on my desktop version. I have changed the name of the podcast art as I have seen on other questions and answers related to this problem. Also the file size is less than 500 kb.

If anyone could help that would be greatly appreciated!

Thank you!

Posted on Aug 22, 2016 3:10 PM

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Answer 1

Aug 22, 2016 3:22 PM in response to davermind

If you had posted your feed URL I wouldn't have had to go hunting for it - and there is another podcast with much the same title. Your feed is at

http://feeds.soundcloud.com/users/soundcloud:users:192082669/sounds.rss

The image in your 'itunes:image' tag is different from that currently in the Store; it is correctly references and meets the requirements. The two most likely reasons for it not having changed in the Store are 1) You only changed it very recently - it can take quite some days for a new image to appear in the Store; or 2) You didn't change the file name when you changed the image - if this is the case it will never update since the Store, which caches the image, has no way of knowing it needs updating.

If 1), just wait. If 2) change the filename in the image and in the feed - and wait.

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