iPhone cannot be activated due to unknown error code (0xE8000013)

Вот тоже самое!!! Только у меня ipad air! Проблема возникла после обновления до ios 11.

До этого все работало!

В свое время после падения была проблема при активации... носил в сервис... починили но после перестал работать модем.

Я так понимаю, что все кто столкнулся с проблемой, у них был произведен ремонт. Правда есть те, у кого никогда не ремонтировались телефоны!

Соответственно, я считаю, что пользователи телефонов и планшетов не имеют даже представления, что им возможно поставили неоригинальные запчасти!

И не виноваты в том!

Я считаю не правильно вводить какие либо ограничения по безопасности (если таково является на самом деле) на старые устройства!!! Вводите на новые телефоны! Старые девайсы не должны страдать!

Т.к. при покупке не было таких ограничений! И телефоны работали корректно!

There are three links posted. The second one still works. These are links to archived copies of the other two:

• HT203887: Reset the Lockdown folder in iTunes
• HT203355: If you see a ‘0xE‘ error when you connect your iOS device to a PC

It is worth noting that since Apple have removed these documents it is possible that the instructions are no longer applicable.

tt2

In my case, Apple stores are telling me that it’s a hardware problem. I’m not convinced but there is no clear explanation of what the error is reporting.

I encountered the error when trying to restore a phone on iTunes after there was a system crash and a low level device firmware update performed at an apple store.

Seems like the software is incorrectly thinking the phone was been tampered with and blocking further operations.

Hello, I stumbled with such a problem when updating the software on the phone until iOS 11, I can not activate my phone, this problem for most users of devices, iPhone 5 5 6 6+, I wrote in technical support, talked to specialists but the result is not and is not being undertaken not what measures to eliminate this error, all the procedures that I was told I did but the result is not positive, I ask you to return the subscription to version 10.3.3 or to fix the problem of activation of my phone, at the moment Enja 2 phone hands of iPhone 5S that are not activated

What worked for me was taking the phone off the iCloud account of the previous owner by going to settings, selecting your Apple ID at top, then going through lists of devices and removing it from the account. Of course this only works if you are the previous owner of the phone. Then it works fine. Good luck

Hello nanners22,
Thank you for using Apple Support Communities. It's my understanding you're receiving a '0xE' error when trying to activate your iPhone with iTunes. You've done a great job trying to fix this so far. I want to make sure you're able to get this phone activated.
Please try the steps below:

• Plug your device directly into a USB port on your PC, not into an external hub.
• Try another USB cable.
• Unplug everything from your USB ports except your keyboard and mouse. Then restart your computer, connect your iOS device, and open iTunes.
• If you see error 0xE800000a, reset the lockdown folder on your PC.

If you see a similar message when you connect your iOS device to your Mac, learn how to resolve your USB connection issues.

If you see a '0xE' error when you connect your iOS device to a PC
Have a great day!

The links are broken.

still cant fix...

Same error I have and I changed many time the line still I can't activate

i have same problem if u know how its fix u say me ok plz

I have same problem

I have this error code too. Did you fix this problem, please help me

I have the same problem.

So far no fix found. No update from Apple that resolves issue.

The unlocked iPhone 6 after the iOS 11.0.3 and with current phone firmware is wedged. Will try again after next iTunes update.

Problem solved.

Please close this ticket.

The issue was caused by the router parental control.

Best regards

Adnane