Two phones, one appleid, calls noted on both phones: ?

We have two (Verizon) iPhones. Neither has iMsg or Facetime enabled. Both are scrupulously maintained at iOS 9.3.4. One is the "primary owner" of the Verizon account. The other is a second line (different phone number) on the same Verizon account. Both use the same appleid.


When a call is made from or received on one phone, that call is logged on *both* phones. This is particularly annoying, and inappropriate for two unique phone numbers. All that Verizon agents have been able to suggest is disabling Facetime and iMsg on both iPhones. While this makes no sense, we've done it—to no avail.


Just in case, I thought I'd place the question here on the community forum. Ever hopeful.

iPhone 6 Plus, iOS 9.3.4, null

Posted on Aug 22, 2016 3:57 PM

Reply
6 replies

Aug 22, 2016 5:53 PM in response to F J Poblam

You can still share with separate Apple IDs and Family Sharing. That's what Family Sharing was created for. Apple intends your Apple ID to be personal, and assumes that you control all of the devices sharing that Apple ID.


You can try turning on Facetime, then logging out of it (turning it off is not sufficient). If that doesn't stop the common call log the only other solution is to turn off iCloud Drive, but then you can no longer use it to share documents, which is one of your needs.

Aug 22, 2016 4:15 PM in response to F J Poblam

F J Poblam wrote:


We have two (Verizon) iPhones. Neither has iMsg or Facetime enabled. Both are scrupulously maintained at iOS 9.3.4. One is the "primary owner" of the Verizon account. The other is a second line (different phone number) on the same Verizon account. Both use the same appleid.


When a call is made from or received on one phone, that call is logged on *both* phones. This is particularly annoying, and inappropriate for two unique phone numbers. All that Verizon agents have been able to suggest is disabling Facetime and iMsg on both iPhones. While this makes no sense, we've done it—to no avail.


Just in case, I thought I'd place the question here on the community forum. Ever hopeful.

Don't use the same apple id.

Aug 22, 2016 5:00 PM in response to razmee209

Yeah, I suspected that might be suggested as a solution. Not a good one in our case as we use the appleid to share app purchases, photos, documents, and like that. We manage to limit sharing of some obvious things—for example, mail, contacts and calendars through individual gmail accounts. But I was hoping to discover a way—aside from separate appleids—to avoid the phone cross-logging. Thanks for your response.

Aug 22, 2016 6:04 PM in response to Lawrence Finch

Yes, I'm aware of Family sharing for app-share purposes. Insofar as Photos are concerned the yield is a shared "family album", whereas we share a (paid-for, extra-large) iCloud space containing 10K plus photos. (Actually many more, but we've archived out the years 2001-2012.) We also share docs—not easily and gracefully accomplished via Family Sharing insofar as I can determine.


I've taken your Facebook suggestion under advisement, and will try it and post the results to this forum.

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Two phones, one appleid, calls noted on both phones: ?

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