Marami92
Level 1 (4 points)
Apple TV

Q: I have a problem with Apple TV and my macbook

Hi ,

 

My problem is when I connect Apple TV with my Macbook via Airplay , everything move slowly in TV but my Macbook its work good.. for example , I open my desktop and the mouse work great in my macbook but in TV it moves slowly even the movies and sounds..

 

Before that everything worked great..

 

Thank you  

MACBOOK AIR (11-INCH, EARLY 2015), iOS 9.3.4

Posted on Aug 22, 2016 7:00 PM

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Marami92

Q: I have a problem with Apple TV and my macbook

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 22, 2016 7:14 PM in response to Marami92
    Level 10 (103,341 points)
    Apple TV
    Aug 22, 2016 7:14 PM in response to Marami92

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (System Preferences > Network, on the Mac and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your computer.

     

    If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g. You might also try removing any other software related to screen sharing or streaming to remote displays that you might have installed at some time.


    Additionally, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Aug 23, 2016 10:48 AM in response to Marami92
    Level 4 (2,825 points)
    Apple TV
    Aug 23, 2016 10:48 AM in response to Marami92

    Hi. You say "before that everything worked great". Before what, exactly? AirPlay mirroring is a fairly complex process, since it converts the screen to a live video stream and sends it over the LAN for display. So if the computer is busy with other tasks (e.g. games), or the LAN is busy with other streams, that can slow down the mirroring.

  • by Marami92,

    Marami92 Marami92 Aug 23, 2016 12:40 PM in response to Winston Churchill
    Level 1 (4 points)
    Apple TV
    Aug 23, 2016 12:40 PM in response to Winston Churchill

    Hello,

     

    I did everyting and stil works very slowly☹️

  • by Marami92,

    Marami92 Marami92 Aug 23, 2016 12:42 PM in response to Diana.McCall
    Level 1 (4 points)
    Apple TV
    Aug 23, 2016 12:42 PM in response to Diana.McCall

    HI ,

    the comupter not busy at all , you know the mouse that move in desktop? If yes, the mouse moves slowly in the TV but in macbook very good.

    I want to send a video for you to know what exactly what I meant.