can not access iPad previous owner does not remember the account what can i do
i can not acc
iPad, iOS 9.3.2
User profile for user:
tim_135
User level:
Community Specialist
Hey there gut123!
Welcome to the Apple Support Communities! According to the title, you have an iPad that's in Activation Lock. This occurs when the previous owner does not sign out of iCloud on that device before passing it along to someone else. You're on the right track and I absolutely want you to have access to such a wonderful device. In this instance, you'd want to continue working with that previous owner as they're the one who has the ultimate ability to regain control of the account. Here's an article that you may share with them which will help them locate that account again and remove it from your device:
Turn off Find My iPhone Activation Lock
Provide these links to the previous owner so they can get the help they need in re-gaining access to the iCloud information.
Have a phenomenal day!