Daniel Gold3
Level 2 (230 points)
Mac OS X

Q: Can't verify password in Mail

When I try to send an email, I'm asked to give the password, which I do.  However, the password is not recognized, and the system reports "Can't verify password" in red. Any ideas?

 

Thanks.

Mac mini, OS X El Capitan (10.11.2), 2.3 GHz i7, 16 GB RAM

Posted on Aug 23, 2016 1:59 AM

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Daniel Gold3

Q: Can't verify password in Mail

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  • Helpful answers

  • by Ralph Johns (UK),Helpful

    Ralph Johns (UK) Ralph Johns (UK) Aug 25, 2016 1:43 AM in response to Daniel Gold3
    Level 9 (72,957 points)
    Applications
    Aug 25, 2016 1:43 AM in response to Daniel Gold3

    Hi,

     

    I have several accounts in Mail (Google, @me.com etc)

    All are set to login when I start the app.

     

    I can check whether both Incoming and Outgoing server involved are logged in in the Window Menu > Connection Doctor.

     

    Could you explain further how you set  up this email account in Mail so that it requires a Password to Send ?

    This may help someone who knows Mail better than I do to suggest a solution.

     

     

    3Sigcopy2.png

    9:36 pm      Tuesday; August 23, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)

  • by Daniel Gold3,

    Daniel Gold3 Daniel Gold3 Aug 25, 2016 1:46 AM in response to Ralph Johns (UK)
    Level 2 (230 points)
    Mac OS X
    Aug 25, 2016 1:46 AM in response to Ralph Johns (UK)

    Hello. I think the problem is with a firewall on my ISP, as the same problem is occurring with my wife's PC running Windows 10. I just arrived here in Israel from the United States and am therefore unfamiliar with the setup. When I find the solution, I'll post it.

    Thanks for replying.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 25, 2016 12:07 PM in response to Daniel Gold3
    Level 9 (72,957 points)
    Applications
    Aug 25, 2016 12:07 PM in response to Daniel Gold3

    Hi,

     

    In Mail > Preferences > Accounts click on the account in question.

    In will show you several tabs (these may vary depending on which version you happen to be using).

     

    This is what I see in a Sierra beta version.

    Mail_Server_settings.png

    You may have a button suggesting access to all the Outgoing STMP servers.

    If so use that and check the tabs there as well and make sure the outgoing server list the correct port, the correct authentication method, and the password if required.

     

    This is an older version Google Mail set up

    GoogleMail.png

     

    As you can see my Goolge mail Out-going server was also handling the out going mail for my Lineone account  (that was originally Dial-up and then the ISP was taken over by Tiscali and later became Talk Talk)

     

     

    3Sigcopy2.png

    8:06 pm      Thursday; August 25, 2016

     

    ​  iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     iPhone and an iPad (2)