iTunes error 9

Hello,


Everything started at the attempt of update from 9.3.3 to .4 on an iPhone 6. It failed, restarted itself and wanted iTunes connection. After connecting it wants a complete reimage, but after it writes the firmware and would jump to next step restore of iPhone, it breaks up with Error 9.

I did all of the troubleshooting of the KB(other cable, other usb, other PC, clean windows w/o any anti virus just for a test, even tried with the cable of a co-worker who bought his phone several days ago.

Now it is stuck in the recovery mode and endlessly loops in the restore-error-restore circle.

Any suggestions?

iPhone 6, iOS 9.3.4

Posted on Aug 23, 2016 9:17 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes error 9

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.