Davina107

Q: My ipod wont sync with my itunes :(

Hi everyone i'm having trouble syncing my ipod with my itunes on my laptop. Iv done all the suggested things i've done all the updates just dont know what to do now please help  Thank Lucy

iPod nano

Posted on Aug 23, 2016 11:35 AM

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Q: My ipod wont sync with my itunes :(

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  • by jameson.h,

    jameson.h jameson.h Aug 24, 2016 11:59 AM in response to Davina107
    Community Specialists
    Aug 24, 2016 11:59 AM in response to Davina107

    Hi Davina107,

     

    I understand that you're having some difficulty syncing your iPod nano with iTunes on your computer. I know it's very important to get this feature working so that you can get the most out of your iPod!

     

    Are you receiving any specific error messages when you sync? If you haven't already, I'd suggesting restoring the software on your iPod nano back to factory settings before trying again. You can do this by selecting the device icon from the top of iTunes, then choose "Restore iPod" on the summary screen for the device. Once the iPod is finished restoring, try syncing again to see if the problem persists. 

    Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

     

    Cheers!