rosierog
Level 1
(4 points)
iPhone
Q: iPhone 5 loading up to apple logo, then fading
My iPhone 5 loads up to the apple logo, this stays for about 10 seconds, then fades. The screen then goes black, and it loads up again to the apple logo and again fades. It been doing this for over 2 hours. I've tried holding the home button and lock button together for 10 seconds but this does nothing. I plugged it into my computer but iTunes is not detecting it. Please help!
iPhone 5
by Jonathan UK,Apple recommended
Jonathan UK
Level 7
(31,515 points)
Apple Watch
Hi
Follow the instructions here:
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
