5s 4g connection no internet access

I Went on holiday a couple weeks ago and turned on eu Internet, since returning home I have encountered a problem where I cannot connect to the internet with 4g or 3G. I can use wifi however. I have reset all internet settings. I have tried everything within the mobile data tab. I've restarted my Phone, turned airplane mode on and off. And yes I turned off eu Internet.

The he only thing that I've tried that got me Internet access was by completely resetting my phone to factory settings. But that is unacceptabl. I have valuable data on my phone.

I am thoroughly frustrated by this whole inconvince, though likely of my own making.

I have spent countless hours looking for an answer to my problem, but alas it has come to no avail.


I will be greatful for any advice.

iPhone 5s, iOS 9.3.4

Posted on Aug 23, 2016 5:10 PM

Reply
2 replies

Aug 23, 2016 5:18 PM in response to ERPH45

Hi,


Try the help in this support article > If you can't connect to a cellular network or cellular data - Apple Support


"The he only thing that I've tried that got me Internet access was by completely resetting my phone to factory settings. But that is unacceptabl. I have valuable data on my phone.

I am thoroughly frustrated by this whole inconvince, though likely of my own making."


I understand the frustration but this is why it's so important to create backups you can restore from in the event it's necessary to restore to factory settings.


How to back up your iPhone, iPad, and iPod touch - Apple Support

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5s 4g connection no internet access

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