HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
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Q: hello
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Aug 24, 2016 9:40 AMby Corrie84,Hello Devoted1978,
Thank you for using the Apple Support Communities!
If I understand correctly, you are unable to update your iMac and are receiving a -50 error. Knowing how important it is to update, I will try to help you out with this.
The -50 error typically indicates a network issue of some type. The following article from Apple Support provides troubleshooting steps that should help solve this for you.
Advanced steps for fixing issues with iTunes Store connection
Have a great day!
