HT204152: Frequently asked questions about two-step verification for Apple ID

Learn about Frequently asked questions about two-step verification for Apple ID
maclancy

Q: directions for turning off two step verification is not possible there is no turn off button

apple help suggested for me to turn off two step verification, I followed the rules but in the edit section of account page under that area there is no "turn off two step verification button"

cruel joke or am I missing something?

thanks

iPhone 6

Posted on Aug 23, 2016 8:55 PM

Close

Q: directions for turning off two step verification is not possible there is no turn off button

  • All replies
  • Helpful answers

  • by sberman,

    sberman sberman Aug 23, 2016 9:14 PM in response to maclancy
    Level 8 (39,090 points)
    Aug 23, 2016 9:14 PM in response to maclancy

    Here is what I see.

     

    Once I sign on to manage my Apple ID, I see the security section, including this part:

    Screen Shot 2016-08-23 at 9.09.52 PM.png

     

    Then, when I click "Edit" on the far right of this security area and then scroll down, I find:

     

    Screen Shot 2016-08-23 at 9.10.15 PM.png

     

    I did the above on my computer, not on the iPhone.