HT201365: Find My iPhone Activation Lock

Learn about Find My iPhone Activation Lock
salmam

Q: iphone 4s

can i open my iphone 4s icloud lock

i purchased recently and i havent icloud email id

Posted on Aug 24, 2016 7:59 AM

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Q: iphone 4s

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  • Helpful answers

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Aug 24, 2016 8:21 AM in response to salmam
    Level 7 (30,218 points)
    Apple Watch
    Aug 24, 2016 8:21 AM in response to salmam

    Hi

     

    You are describing Activation Lock, which prevents unauthorised use of the iPhone if it is lost or stolen.

     

    This can be disabled only by the previous owner either entering their Apple ID and password on the device or by them removing the iPhone from their devices list in Find My iPhone via iCloud.com.

     

    If you cannot arrange for either of these steps to be taken, then you will be unable to use the iPhone. There is no way around this security feature.

     

    If possible, you should return the iPhone for a refund or exchange.

     

    More information and instructions:

    Turn off Find My iPhone Activation Lock - Apple Support