HT201412: If your iPhone, iPad, or iPod touch doesn't respond or won't turn on

Learn about If your iPhone, iPad, or iPod touch doesn't respond or won't turn on

Sandygirl53

Level 1 (4 points)

iPad

Q: My iPhone 6 has black screen. I've done what you suggested. Set me up,with an appointment with Genius Bar

MMy screen is black on my iPhone 6. I've done what you suggested. It's locked. And the voice is very very fasts what else can I do besides holding down both buttons, plug into my computer...etc. can I get to a Genius Bar at Mission Viejo Mall today before 6

Posted on Aug 24, 2016 12:42 PM

I have this question too

All replies

Helpful answers

by King_Penguin,

King_Penguin Aug 24, 2016 12:48 PM in response to Sandygirl53
Level 10 (132,322 points)

iTunes

Aug 24, 2016 12:48 PM in response to Sandygirl53

We are fellow users, these are user-to-user forums, we can't book an appointment for you.

What is it that you've tried ? Soft-reset/reboot ? Copying content off, backing up, restoring ? Copying content off, resetting back to factory defaults ?

To see if you can book a Genius Bar appointment at that store : http://www.apple.com/retail/missionviejo/
Reply options

Link to this post

HT201412: If your iPhone, iPad, or iPod touch doesn't respond or won't turn on

Q: My iPhone 6 has black screen. I've done what you suggested. Set me up,with an appointment with Genius Bar

All replies Helpful answers

by King_Penguin,

All replies

Helpful answers