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Helpful answers
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Aug 24, 2016 2:14 PM in response to ptbraby Carolyn Samit,Hi ..
There are several ways you can reset an admin password including using your Apple ID.
In some versions of OS X, you can use your Apple ID to reset your login password. At the login screen, keep entering a password until you see a message saying that you can reset your password using Apple ID. If you don't see the message after three attempts, your account isn't set up to allow resetting with Apple ID.
- Click the arrow
next to the Apple ID message, then follow the onscreen instructions to enter your Apple ID and create a new password. You'll be asked to restart when done. - Log in with your new password.
- Create a new login keychain.
If that doesn't work for you, try here > Change or reset the password of an OS X user account - Apple Support
- Click the arrow
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