HT201382: iTunes Store charges on credit and debit card statements

Learn about iTunes Store charges on credit and debit card statements
nago0402
Level 1 (4 points)
iTunes

Q: I would like to cancel my itunes charges

Please cancel my itunes charges

MacBook Air (13-inch Mid 2013)

Posted on Aug 24, 2016 3:55 PM

by Winston Churchill,Apple recommended
Winston Churchill Winston Churchill
Level 10 (103,385 points)
Apple TV
A:

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

 

Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.

 

Alternatively you can use the receipt email to report a problem or if you don’t have access to iTunes on a computer you can use this link.

Posted on Aug 24, 2016 4:16 PM

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nago0402

Q: I would like to cancel my itunes charges

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  • Helpful answers

  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Aug 24, 2016 4:16 PM in response to nago0402
    Level 10 (103,385 points)
    Apple TV
    Aug 24, 2016 4:16 PM in response to nago0402

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

     

    Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.

     

    Alternatively you can use the receipt email to report a problem or if you don’t have access to iTunes on a computer you can use this link.