HT201412: If your iPhone, iPad, or iPod touch doesn't respond or won't turn on
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Q: My phone went black and stopped working. The last thing I used was my times 30 minutes before it stopped working. I di ... more
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Aug 24, 2016 2:00 PMby Carolyn Samit,Hi ..
Try the suggestions here > If your iPhone, iPad, or iPod touch won't charge - Apple Support
If nothing there helped, if this is an iPhone 5S, it's probably time for a new battery.
You can make an appointment at an Apple Genius Bar.
Or send the iPhone in for service > iPhone Service Answer Center
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Aug 24, 2016 2:56 PMby Jonathan UK,Hi
Follow the instructions here, including checking the charging port for any debris:
If your iPhone, iPad, or iPod touch won't charge - Apple Support
If your iPhone, iPad, or iPod touch won't turn on - Apple Support
