Q: My phone has no sound but I can still hear ringing. There is no sound only from YouTube Facebook and other websites.

Hi mahe2071,

I understand that you're hearing your ringtone, but no other sound from your iPhone. I know it's important to be able to hear media on your iPhone, so I'm happy to help with this.

Check out the troubleshooting steps we have for this issue here:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Thanks for using the Apple Support Communities, cheers!