My phone has no sound but I can still hear ringing. There is no sound only from YouTube Facebook and other websites.

My phone has no sound but I can still hear ringing. There is no sound only from YouTube Facebook and other websites.

iPhone 6s, iOS 9.3.4, Hearing problem

Posted on Aug 24, 2016 3:50 PM

Reply
1 reply

Aug 25, 2016 11:41 AM in response to mahe2071

Hi mahe2071,


I understand that you're hearing your ringtone, but no other sound from your iPhone. I know it's important to be able to hear media on your iPhone, so I'm happy to help with this.


Check out the troubleshooting steps we have for this issue here:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Thanks for using the Apple Support Communities, cheers!

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My phone has no sound but I can still hear ringing. There is no sound only from YouTube Facebook and other websites.

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