Q: Used iPhone - asking for another person's password
I bought a used iPhone 6s. Everything has gone well with my cell carrier and I restored from my previous backup. Phone is working perfectly...EXCEPT: Unfortunately, it keeps asking for 3 other people's appleID passwords. I had reset to factory settings, and I have no data from anyone else on here (music, movies, apps, etc.). How do I get it to stop asking me? This is annoying!!
iPhone 6s, iOS 9.3.4
Posted on Aug 24, 2016 4:19 PM
Hi
If the iPhone is still locked (via Activation Lock), ask the previous owner to follow the steps here to remove Activation Lock and their association with your device:
Turn off Find My iPhone Activation Lock - Apple Support
Otherwise, check that you are signed in to all associated services on your iPhone with your own Apple ID, by following the steps here:
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
Posted on Aug 24, 2016 4:44 PM