photo edit error

Everytime i try to edit a picture I took, it comes up with a error message. this has been happening for a month now.

NOw it's happening when I try to add a picture to a text.

Any way to resolve this (iPhone 5c)

iPhone 5c, iOS 9.3.4

Posted on Aug 24, 2016 4:09 PM

Reply
4 replies

Aug 25, 2016 1:47 AM in response to mrsdemas

Try holding down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.


If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

https://support.apple.com/en-us/HT201252


If the above steps do not help, you may have to have it tested at an Apple store.

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photo edit error

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