WendyCT11
Level 1 (4 points)
Mac App Store

Q: Can't download FaceTime

I have been trying to FaceTime for the very first time on my laptop but keep getting this message:  "FaceTime can’t be installed on “Macintosh HD” because the version of OS X is too new."  Is there anything I can do or do I have to wait until Apple updates FaceTime?  Help. 

Posted on Aug 24, 2016 9:58 PM

by Niel,Solvedanswer
Niel Niel
Level 10 (311,446 points)
A:

FaceTime is bundled with Mac OS X 10.7 or newer and is normally in the Applications folder; if it somehow isn’t present on a system running Lion or newer, restore it from a backup or reinstall the OS.

 

The Mac App Store version of it is only for Snow Leopard.

 

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Posted on Aug 24, 2016 10:03 PM

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