could not redeem new iTunes card

called apple support that i purchased new its card and card was not redeemable

probably because number or letters were contaminated somehow but apple refused to support

or fix the problem , they put me on hold for over an hour thinking i would go away and it worked i finally gave in to thier

strategy of hoping this pest will go away and that in their bestie little brain thinking if thats possible

15.00 is nothing so i ended up loosing 15.00 bucks ?