Mac OS X 10.11 Epson Print driver not recognizing Artisan direct CD/DVD print capability
Computer: iMac (27-inch, Mid 2011) 3.4 GHz Intel Core i7
20GB 1333 MHz DDR3
2 TB HD
OS X El Capitan 10.11.6
My Epson Artisan 837 printer has the capability to print directly on to printable CD/DVDs.
I
When I try to print to a CD/DVD, in the print dialog box under the "Layout" selections no CD/DVD option appears as all the articles I've read said where this option is located. (Note: I've checked every selection, e.g. "Media & Quality" and sub option and the CD/DVD media option does not appear.
I've connected wireless through my router and directly to the iMac using an ethernet cable - no difference.
The Epson website says get the latest print drivers through the App Store.
The App Store says "No updates available".
I believe Apple is supplying a faulty Epson print driver.
Also, I've purchased Disc Cover 3 through the App Store and their program says the CD/DVD media option should be available in the print dialog box under the layout option. They list the Epson Artisan 835 but not the 837 but there is little difference between the two.
Epson's print CD software says Apple Air Print is used - i.e., the Apple Epson print driver is used so none of their software works either.
Please Help.
OS X El Capitan (10.11.6)